- On average, between 60% and 73% of all analytics data within a business goes unused.
- Some types of information collected but rarely used include recorded phone calls, customer complaints, and customer reviews.
- To combat those numbers, companies should recognize the shifts in consumer culture. They can also use the untapped data to solve problems that aren’t wholly apparent.
Source: Forrester.com
We are ready to help you find the best possible mortgage solution for your situation. Contact Sheila Siegel at Synergy Financial Group today.
